Eagle's Wings Air Soars Despite Struggling Economy
FORT WAYNE, IN - Due to the overwhelming response from funeral homes and shipping services nationwide, Eagle's Wings Air has made plans for expansion and growth. With their call volume and business transactions growing rapidly month over month, they plan to increase their customer service staff. To handle the additional staff, EWA has secured a new office space twice the size of their current location.
"In these tough economic times, EWA's complimentary service offering is being widely embraced by both single-location independent funeral homes and larger organizations like Flanner & Buchanan Funeral Centers (Indianapolis, Indiana); French Mortuary Services (Albuquerque, New Mexico); and Schoedinger Funeral and Cremation Service (Columbus, Ohio). EWA is honored to serve the entire death care community with our unique and innovative service model," comments Frank Kaiser, president of EWA.
EWA's centralized airline reservation center for human remains and transportation management expertise has been proven to save funeral homes time while also increasing the level of service being provided to the client families. "Eagle's Wings Air offers our firm a turn-key transportation department at no additional cost. This allows us to keep our licensed employees focused on funeral service vs. managing the air transportation process. We are very satisfied with our partnership with EWA," states Tom Antram, General Manager, French Mortuary Services.
Eagle's Wings Air is the leading provider of air transportation management services to North American funeral homes and shipping services. While traditional shipping companies have focused on preparing and transporting human remains to the airline, Eagle's Wings Air is the death care industry's first and only business that focuses attention on the actual transportation process from tender to arrival. Through a centralized customer service center, Eagle's Wings Air leverages proprietary software and their knowledge of airline operations to find the best itinerary, make the reservations, and proactively monitor the status from start to finish, delivering time-savings and peace-of-mind to their funeral service clients. For more information about Eagle’s Wings Air, contact Frank Kaiser at (866) 550-1392.